Overview
Doctours is free for patients—clinics pay us for our services, not you.
Doctours negotiates pricing with clinics based on patient volume and passes those savings along to you.
You pay Doctours directly, so there's no dealing with currency conversions, carrying cash, or foreign tax headaches.
Don’t take our word. Check clinic pricing yourself—and if you ever find a better deal, we'll match it!
Doctours is the only provider in the world that offers up to 36 month payment plans no matter where in the world you choose to get your procedure.*
Here's a question we get a lot: What's the catch?
You're looking at hair transplant options abroad. The prices are already a fraction of what you'd pay in the US. Then you find out Doctours doesn't charge you anything on top of that. It sounds too good to be true—and you've been around long enough to know what that usually means.
So let's clear the air. There's no hidden fee waiting at checkout. No surprise "service charge" tacked on at the end. Doctours really is free for patients.
But that doesn't mean Doctours works for free. We just don't make our money from you. Here's how it actually works—and why it means you're getting a better deal than if you tried to book this yourself.
Why Hair Transplants Cost Less Abroad
Before we get into how Doctours works, let's cover the obvious question: why is this so much cheaper than getting a hair transplant in the US?
It's not because the quality is worse. In many cases, clinics abroad specialize almost exclusively in hair restoration—performing thousands of procedures a year. That kind of volume builds serious expertise.
The price difference mostly comes down to cost of living and operating expenses. Rent, labor, equipment, and overhead cost significantly less in places like Turkey, Mexico, or Colombia than they do in Los Angeles or New York. Those savings show up in the final price—without cutting corners on the procedure itself.
So if you've been wondering whether "cheaper" means "worse," it doesn't. It means the same procedure, performed by highly experienced surgeons, in countries where the economics are simply different.
That said, "cheaper than the US" still leaves a lot of room for overpaying. Which brings us to the next question.
Wait, Is Doctours Actually Free?
Yes. Patients don't pay us a dime.
Here's why: Doctours helps patients a lot, but we help clinics even more.
Think about what it takes for an international clinic to serve American patients. They need to communicate across time zones—often answering questions in the middle of the night. They need to collect payment from people in another country, in a different currency, without asking them to show up with a stack of cash. They need to figure out what packages and pricing will actually resonate with US customers. And they need to get the word out in a market they don't have direct access to.
That's where Doctours comes in. We handle communication so clinics aren't fielding messages at 3 a.m. We process payments so patients don't have to deal with currency exchange or international wire transfers. We help clinics design offerings that make sense for American patients. And we help them reach customers they'd never find on their own.
Clinics pay us for all of that. You don't.
It's not charity—it's just a business model that happens to benefit patients. Doctours gets paid by clinics for the value we provide them, which means we don't need to mark up your procedure to make money.
How We Make Sure You're Getting a Fair Price
Okay, so Doctours is free. But how do you know you're not overpaying for the procedure itself?
Fair question. Here's how we approach it.
Because Doctours sends a high volume of patients to our partner clinics every month, we have leverage to negotiate. Clinics want that consistent flow of business, and in exchange, we negotiate rates that we then pass along to you. You're not paying a "foreigner tax" or an inflated price because you're an American booking from overseas.
But you don't have to take our word for it.
If you want to verify our pricing, go ahead and reach out to the clinic directly. Most international clinics communicate through WhatsApp or have contact forms on their websites. Ask them what they'd charge you for the same procedure.
What you'll find is that the clinic's direct price is either the same as what Doctours quoted—or higher. Never lower.
And if somehow you do find a lower price? We have a price match guarantee. Send us the quote, and we'll match it. We're that confident you're getting a fair deal.
How Payment Actually Works
One of the most stressful parts of medical travel is figuring out how to actually pay for it. Do you need to wire money internationally? Carry cash? Deal with currency conversion?
With Doctours, you don't have to worry about any of that.
When you book through us, you pay Doctours directly—in US dollars, through a normal payment process. No converting currency. No figuring out foreign transaction fees. No walking around a foreign country with thousands of dollars in your pocket. And no navigating tax requirements in a country you've never been to.
Doctours handles all of that on the backend. You just pay and show up for your procedure; we take care of the rest.
We also know that a hair transplant—even at international prices—is still a real investment. That's why we offer payment plans for up to 36 months. You don't have to drain your savings account or put the whole thing on a credit card. You can spread it out in a way that actually works for your budget.
And if something goes wrong? You're not stuck arguing with a clinic in another language, trying to get your money back. Because you paid through Doctours, we handle refund negotiations on your behalf. As long as your situation falls within the refund policy you agreed to upfront, we'll make sure you get back what you're owed. (You can read our full refund policy here.)
The Bottom Line
Doctours is free for patients because clinics pay us—not you. We make money by helping international clinics serve American patients better, which means we have no reason to mark up your procedure.
On top of that, Doctours negotiates rates based on the volume of patients we send, and we pass those savings directly to you. If you find a better price elsewhere, we'll match it. And when it's time to pay, you pay Doctours directly—no currency headaches, no cash, no foreign tax confusion. Just a simple transaction with payment plans up to 36 months if you need them.
You're not paying extra to use Doctours. You're probably paying less than you would on your own—with a lot less hassle.
FAQs
How is Doctours free for patients?
Clinics pay us for the services we provide them—like handling patient communication, processing payments, and helping with marketing. Because we're compensated by clinics, we don't charge patients anything.
How do I know I'm not overpaying?
Doctours negotiates rates with clinics based on patient volume and pass those savings to you. If you want to double-check, contact the clinic directly—you'll find their price is the same or higher than ours. And if you do find a lower price, we'll match it.
Who do I actually pay?
You pay Doctours directly, in US dollars. We handle currency conversion, international payment logistics, and any tax considerations on our end. Some of you will still like to carry cash when you travel. You are free to pay directly at the clinic if that is ever more convenient for you.
Are there payment plans available?
Yes. We offer payment plans up to 36 months so you can spread out the cost in a way that fits your budget.* If approved, you do not need to complete your payments to get your surgery.
What if I need a refund?
Because you paid through Doctours, we handle refund negotiations on your behalf. As long as your situation meets the terms of the refund policy you agreed to, we'll make sure you get your money back. Read our full refund policy here.
This article is for informational purposes only and does not constitute financial or medical advice. *Payment plans are available for every Doctours partner clinic but do not apply to clinics outside of our network. Payment plans are subject to terms and conditions.
